Question 1

My parking reservation is from 8am–1pm. Do I need to leave Alta by 1pm?

Accepted Answer

No. To secure your parking spot you must arrive to Alta before 1pm. You are welcome to stay as long as you would like on that day.

Question 2

Can't find a parking reservation?

Accepted Answer

Check back—cancellations open parking spots daily. Also, additional parking is released each Sunday at 3pm for the following weekend or holiday period. Set a reminder.

Question 3

What benefits do Alta or Alta-Bird Season Passholders receive?

Accepted Answer

Qualifying Alta and Alta-Bird passholders are eligible for free parking reservations
Qualifying Alta passholders will receive code(s) that can be used to book free parking reservations
Reservation codes may be reused once the active reservation date has passed
Qualifying Alta passes: Family Package, Adult, 65+, 80+, 18-25, Military, Mid-Week, Gold Card, Powder Card & 10-Day Card.
Qualifying Alta-Bird passes: Family Package, Adult, 65+, 18-25 & Military.

Question 4

What parking benefits do I receive as an Alta lift ticket purchaser?

Accepted Answer

As an Alta lift ticket purchaser you will receive a parking code for a $15 discount off your parking reservation. Upon receiving your code, please make a reservation via reserve.altaparking.com to finalize your reservation.

Question 5

If I am an Ikon or Mountain Collective passholder do I need to make a parking reservation?

Accepted Answer

Yes, you will need to purchase a $25 parking reservation for Friday–Sunday & holidays from 8am–1pm. Reservations are not required Monday through Thursday (excluding holiday periods).

Question 6

What do I do if my parking code is not working?

Accepted Answer

If your parking code is not working, please contact us through the contact form or email us at altaparking@interstateparking.com.

Question 7

Can I cancel my parking reservation?

Accepted Answer

Yes, cancellations made by 8am the day of your parking reservation are eligible for refund.

Question 8

What happens if I make a parking reservation and no-show?

Accepted Answer

Failure to cancel free Alta season passholder reservations may result in pausing future passholder reservation benefits. Please note that if you are ill or have an emergency, email altaparking@interstateparking.com so that you do not need to drive up the canyon. We recognize that unexpected circumstances may arise, and we are more than willing to work with you in most unplanned situations.

Question 9

Are parking reservations refundable if impacted by a weather event?

Accepted Answer

If Hwy 210 closes due to weather, you will not be penalized for a no-show. Please contact us at altaparking@interstateparking.com

Question 10

Can I change my license plate number after my parking reservation starts?

Accepted Answer

No. Your license plate must be updated before the start time of your reservation to avoid a violation.

Question 11

What if I am driving a rental vehicle and don’t have my plate information yet?

Accepted Answer

When using a rental vehicle, please set up your account using RENTAL as the plate while completing the reservation. Once you have obtained your rental vehicle, you can log back into your account and update the vehicle information. Please complete this update prior to entering Little Cottonwood Canyon so the system can update. Your license plate must be updated before the start time of your reservation.
 
Need further assistance? CLICK HERE for a step-by-step guide to update your license plate.

Question 12

How do I contact someone from Alta Parking and how soon will I hear back?

Accepted Answer

Please visit our Contact page to reach us. We look forward to hearing from you. Alta Parking will return calls and emails in one to two business days.

Question 13

If I receive a violation, how much does it cost?

Accepted Answer

Violations are $250 with a $125 discount if paid within 10 days. You may pay online on the Violations page.

Question 14

How do I dispute a violation?

Accepted Answer

You can dispute your violation on the Violations page.

Question 15

Does Alta Parking share private information about users?

Accepted Answer

Alta Parking does not share any information collected.

Alta parking Reservations

FREQUENTLY ASKED QUESTIONS

My parking reservation is from 8am–1pm. Do I need to leave Alta by 1pm?